What to Expect

*You can expect appointments to start on time.

*You can expect a complete level of respect and genuineness for who you are as a person and for the concerns/issues you bring to sessions.

*You can expect full confidentiality.  There are some exceptions to this which will be discussed during the first appointment

*You can expect to receive support with respect to accessing other community resources as needed or if required.

*You can expect a very private, warm and welcoming office environment.

The fee for counselling is $160 per 50 minute individual session.

This allows me time to document important parts of our session and areas for follow up at the end of our session. Couples sessions (or any 2 person/dyad appointments) are 60 minutes and 200$/hour.

Payment is due the day of each session either by e-transfer.  Receipts will be provided. Although, the fees are not covered by OHIP, many extended health care plans or insurance policies cover all or part of the costs. Please check with your provider prior to booking to see if they cover social workers as some plans will only provide funds for psychiatrists or psychologists. 

However, the Canada Revenue Agency now approves Social Workers as authorized “medical practitioners” and as such receipts provided can be claimed as medical expenses on income tax returns. 

 If you are unable to attend a scheduled session, please notify Jennifer, at least 24 hours in advance by  emailing at jennifer@stillwaters-counselling.ca

If you miss or cancel an appointment without proper notification you will be charged the full session fee for any future missed appointments without proper notification, along with any legal or other fees Jennifer may accumulate while trying to recover this charge.  It will also be your responsibility to reschedule missed appointments.  

Finally, i ask that you kindly pay any outstanding session fees, prior to additional sessions being scheduled. 

If you need to contact Jennifer outside of our scheduled sessions, please email her at jennifer@stillwaters-counselling.ca  

However, if you are in a crisis and require immediate support please call 911 or attend at emergency at the hospital. You can also contact the Four Counties Crisis Line at (705) 745-6484 or (866) 995-9933.